Can my tickets have individual ticket buyer name?

Yes, it is possible to have individual ticket holder name on your tickets.

Normal procedure is, that the ticket buyers name goes on all tickets, in that order. However, as an enterprise organiser, you can choose to have individual names on each ticket.

This is especially used within the sports segment eg. at races, where it is important, that the name of the participant is written on the ticket. However, this can be used for all type of events.

A scenario could be at a marathon, where a running club purchases 20 tickets. Having the same name on tickets complicates things, when the running club is delegating tickets. In this case, the ticket buyer will have to add the name of each participant. When the tickets are sent, to the provided email, each ticket will be delegated to one of the names given.




To activate this on your event you click on My events → Manage →  Customisations & Design → Booking Questions.

At the bottom of the page is Event Settings, Enable the option to require holder name for each ticket in order.




Ticket buyer experience

  • Visit event page
  • Click on Get tickets
  • Select tickets → Next
  • Confirm name and e-mail
  • Fill in Holder Name per ticket
  • Choose payment method and complete purchase


Note: This feature is currently only available for Enterprise customers. Want to learn more? Get in touch with us.