If you have sold tickets offline and would like to add the information to your Billetto ticket sales, you can upload the ticket list in a CSV form.
To do upload the ticket list:
1. Go to "My events".
2. Pick "Manage" on the event you would like to upload the tickets to.
3. Go to "Manage Tickets" inside Attendees on the left handside
4. Pick the "Upload tickets"
Your CSV file should have the following columns:
- ID
- barcode
- first & last name (or full name)
-
Seated Events require "seat label" (or section name, row number & seat number).
Please make sure that the filetype is encoded as UTF-8 or some none English characters will not be recognised and prevent the upload of the tickets.
When a user is already registered with a given e-mail, we will just assign the imported ticket to the user's account.
No confirmation e-mail will be sent to users registered during the import. If you wish to send to the tickets, you can choose the "Resend Tickets" option. All tickets will be added as free tickets, but you can choose which product type should be used (printed on PDF tickets)
(Please note this option is available on request, please contact support@billetto.com)