The "Categories " setting is used to divide the seats into different price ranges or types of tickets. All seats must be assigned one category.
When drawing a seating chart, you will need to connect your ticket types to the different seats. If you skip this step, all your ticket types will automatically be made available for all seats.
NOTE: When using a recurring event (booking) you will have to assign the seating categories per time slot and not on the parent event.
Creating/Editing Categories
To create a new category:
- Click the grey [+] Create a new category;
- Enter the name of the category (IE: General Admission/VIP);
- Choose the colour by clicking the Circle;
To edit an existing category:
- Rename or choose colours by selecting the Circle or Text;
Assigning Categories
Each seat needs to be assigned to a category. Swipe over the seats you wish to select. On the right-hand side, either create a new category or select the one you've made earlier.
In the example below, we're setting up a Free Category, a Normal Category, and a VIP Category.
Setting up Ticket Types
When creating your event, make sure to set up ticket types for each of the different sections and price brackets of your seated venue. Complete the event creation process and publish your event.
Connecting Categories to Ticket Types
In the last step of the event creation process ''Seating categories,'' you will be asked to assign a specific ticket type to a specific category.
For example:
You have created categories - Free category, Normal category, VIP category
You have created tickets - Free, Normal, VIP
In the ''Seating categories'' section of the event creation process, you would have to assign a Free ticket to a Free category, a Normal ticket to a Normal category, and a VIP ticket to a VIP category.
In case you have any questions or doubts, please contact out customer support team at support@billetto.com.