Write to Billetto

Did you know that we have a help center that may be able to answer this question?

Help Center for: Ticket buyers

Help Center for: Organizer

Note: Billetto is not an event organiser, therefore, if you have questions about:

  • • ticket exchange, refund, lost tickets,
  • • or questions about the event itself,

You should contact the organiser directly. Read here about how to contact the organiser directly.

Contact Billetto

If you have problems or questions in connection with your ticket purchase, you can fill out the contact form below for Billetto's Customer Service. We typically respond within 24 hours Monday to Friday.

Unfortunately, customer service is closed during the weekend.

You are also welcome to call us during our opening hours Monday to Thursday from 09:00 to 15:30, Friday from 09:00 to 15:00 (CEST/CET) at +44 1206 598000.

Please enter the details of your request. A member of our support staff will respond as soon as possible.

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