Submit a request


Check out our guides for Ticket Buyer and Organisers


Please note that Billetto is not the organiser of events.

If you have any questions related to:

  • • the details of the event you would like to attend (such as access, address, repeat events, food preferences)
  • • a request for a refund, ticket change or ticket being re-sent

Contact the Organiser

Phone Support for Organisers in UK: +44 1206 598000 (Monday-Friday)- Please have your Event ID and user ID ready

Otherwise if you have an question or issue with the platform, functionality or app then continue with the form below, We expect to respond within 48 hours during our working hours
(We are closed over the weekend)



Please enter the details of your request. A member of our support staff will respond as soon as possible.

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