Note: This feature is available for advanced users only
Yes, Billetto has a function called "Generate tickets." Also the option to Import Tickets through a spreadsheet (Read more about this option at the bottom of the page).
The generate tickets option
allows you to send free event tickets to sponsors, members, and so. These will look like regular tickets, but the price will be stated as "0 EUR" when customers receive them.
You find this function under by going to
- My events on the top bar
- Finding your specific event and clicking Manage
- Attendees then Manage Tickets
- At the top of the ticket list is the option to Generate Tickets
You then pick the ticket(s) you want to send to your customer and type in their name, email, The customer will then receive the ticket(s) in their email inbox.
When this option: Generated Tickets will count towards the Maximum event capacity but do not add to the individual ticket capacities.
Regarding Upload Tickets
Note: This option is for advanced organisers and must be enabled by Billetto so if you require the facilities to upload a list then please reach out to our support team.
Once enabled you can find it by:
- My events on the top bar
- Finding your specific event and clicking Manage
- Attendees then Manage Tickets
- At the top of the ticket list is the option to Upload Tickets
On this page you can upload your CSV file with a list of external tickets you want to import.
Your CSV file should have the following columns: ID, barcode, e-mail, first & last name (or full name). Please make sure that the filetype is encoded as UTF-8 or some none English characters will not be recognised and prevent the upload of the tickets. If your event also has a seating layout for your venue you will be required to have a column for "seat label" (or section name, row number & seat number).
No confirmation e-mail will be sent to users registered during the import. All tickets will be generated as free tickets, but you can choose which product type should be used (printed on PDF tickets)