On May 6th [April 27th in selected countries], Billetto is launching a new event page layout for selected markets. This guide explains how your current event image is going to change with the new layout and gives advice on how to change your event image with the new layout.
For most cases, you won't need to update your event banner, unless you want to take advantage of the new multi-image gallery.
Current event images
Currently, you can upload event page images to Billetto in two formats:
Examples of uploaded images & dimensions
A full banner is an image that stretches the full length of the Billetto event page. The suggested dimensions for this image are 1920px x 800px. You can see the example of the uploaded image and how it looks on the current Billetto page below.
A cropped banner is an image that is set to a certain layout (this image is usually used when you want to show off the graphics on the event image) - see the example below. The suggested dimension for this image are 1920px x 1080px.
The current layout of the uploaded banners on Billetto event page
New event page changes to your currently uploaded image
Here are examples of how your event image will change when the new event page layout is implemented:
If you have uploaded a full banner...
...nothing changes in how your image is cropped. The layout and dimensions for your uploaded image will remain the same.
The new layout of your event image if you have previously uploaded a full banner
If you would like to add more images to the event page header, you will need to re-crop your uploaded image to fit the 1920px x 1080px dimension requirement for the multiple event page images. You can see the example below.
If you have uploaded a cropped banner...
...your event page image will be cropped and adjusted to the new single-image banner size. If you wish to keep a single banner on your event page, you can simply adjust the crop of the same image you have uploaded.
The new layout of your event image if you have previously uploaded a cropped banner
However, we'd strongly recommend uploading additional images to your event page, in order to take advantage of the new image gallery and also to add more flair to your event page. In this case, you don't have to crop the image you have already uploaded.
The new layout of your event page if you have uploaded multiple images
The dimensions for the images in the new event image gallery are the same as the current cropped banner dimensions: 1920px x 1080px. You can upload up to 10 images and we recommend only uploading images in JPEG or PNG format.