Adding custom text to your email confirmation for Ticket Buyers

Note: this feature is not available on Free or Basic Billetto price plans. Please upgrade to Advanced to use this feature.


Do you have extra information you would like to send out to your ticket buyers (A secret venue location, some additional venue rules or just additional information?)

You can add this information to the order confirmation email sent out to the ticket buyers after purchase. 

1. Go to My Events & click "Manage" on the event you'd like to enable this feature for
2. Scroll to "Payments" on the left-side menu
3. Click "Collect order info"
4. Add your additional information in the "Custom text order confirmation email" field. 

Once you've saved this it will appear on the ticket buyer's confirmation email which has their receipt and ticket attached.