24.08.2018 Navigation Updates

Guest list download

Previously we had many different reports which generally served the same purpose, we have now reduced it down to 4. First is the Full Informaton Guest list (in the XLS format) this will be a broader overview of all the ticket buyers.

Secondly is the simple guest list which just includes only your guests' names, order IDs and barcode numbers for tickets. This guest list is useful for manually ticking off names as your guests arrive.

Thirdly is the CSV file which is the most descriptive and includes all your booking questions and additional fields

Finally a simple text guest list file containing the email addresses of your ticket buyers, this file is mostly used for contacting the individuals.

Updated Event Creator

We've had a-lot of feedback on our event creator and we have knuckled down in the past month and  it should now be a smoother experience.

There is better error reporting when there is an issue, you can drag and drop an image into the upload box. We're planning on adding some of our more advanced features into the event creator too!
The Mobile display should be better optimised.
A lot of clean up and tooltip improvements.

Included Expired orders under Manage Orders

We've had a-lot of ticket buyers and organisers asking if a specific order has gone through so we've enabled "expired" orders to appear on Manage Orders screen. This should allow you to diagnose if a specific ticket buyers order has failed or not.

New Additions to the Manage section

Within Marketing

You can now upload your own ticket banner which is included on the PDF of your ticket. Want to personalise the ticket to your event more, now you can do so!

Within Payments

Under the Collect order info tab:

• You can now choose if each ticket requires the ticket buyer to provide a name

• You can now choose if you want to collect the address of your ticket buyers

• You can now choose the language you wish use on your purchase button, ranging from: "Get Tickets", "Register", "Donate", "Get Season Pass", etc.