1. Support
  2. Organiser
  3. Scan/Door Sales (On site)

How do I log into the Billetto app?

How do I log into the Billetto app?

How do I log in to the Billetto app?

First things first - download Billetto mobile app. You can do this in Appstore if you have an iOS device or in the Google play store if you have an Android device. We have a specific iPad version purely for Organisers.

 

Logging in:

  • You can log in via your Facebook Account;
  • You can log in via e-Mail and Password;
  • You can log in via Organiser Key (Note that this is purely for Scanning/Ticket Sales and not management);
  • If you're new to Billetto we recommend signing up on our Website.

Logged in with Facebook or Email:

You are now logged in as a ticket buyer. To switch to organiser mode:

  • At the bottom right of the corner you will see a circular portrait. This will bring up your account menu;
  • Select "Switch to Organiser";
  • You will now have access to your events.

 

Logged in with Organiser Key

  • Open Billetto mobile application;
  • Click Enter Organiser Key (find your organiser key here);
  • In the top bar enter your organiser key in the top bar with the key icons;
  • In the bottom, bar enter a unique name for the device (We recommend something that easily differentiates the devices you are using);
  • Click login and you will now have access to your events in a limited capacity (Selling and Scanning).

 

NOTE: We recommend for best practice to only use email/Facebook login for Creation and Management of the event and Organiser Key for Scanning and Sales. Please note that our system can accept multi-device login through Organiser Key but not email/Facebook.