How can I collect extra guest information? (booking questions)
If you need to get any extra information about your guests, have a registration form, you can create an additional field for your guests to fill out before they check out.
- Navigate to My events at the top-right panel;
- Find the event you wish and click Manage;
- On the left-hand side, select Customisation & Design > Booking questions;
- Click Add a new question in blue;
- Choose the name/question you want to ask the ticket buyer;
- Add an Optional description;
- Select whether or not this is required by the ticket buyer;
- Choose if the answer should be a text field or dropdown option;
- Decide if you wish to have the question asked during the purchase or after (The ticket buyer will receive an email);
- Finally, if you would like to ask the question per ticket ordered or once per order;
- Submit and Your question will be live!
You also can enable the option to collect ticket buyers' addresses, individual names per ticket, and/or phone numbers. This can be done by using toggles under the booking questions.
Once created you can find the answers in your guest list report, found in Dashboard -> Guestlist & Reports, both the CSV and full information guest list (orders or tickets tab depending on what yo usetup) will show the Booking questions answers
P.S This option can be used as a gift aid opt-in for charitable organisations.