If you need to get any extra information about your guests, have a registration form, you can create an additional field for your guests to fill out before they check out.
- Navigate to My events at the top-right panel;
- Find the event you wish and click Manage;
- On the left-hand side, select Customisation & Design > Booking questions;
- Click Add a new question in blue;
- Choose the name/question you want to ask the ticket buyer;
- Add an Optional description;
- Select whether or not this is required by the ticket buyer;
- Choose if the answer should be a text field or dropdown option;
- Decide if you wish to have the question asked during the purchase or after (The ticket buyer will receive an email);
- Finally, if you would like to ask the question per ticket ordered or once per order;
- Submit and Your question will be live!
You also can enable the option to collect ticket buyers' addresses, individual names per ticket, and/or phone numbers. This can be done by using toggles under the booking questions.
Once created you can find the answers in your guest list report, found in Dashboard -> Guestlist & Reports, both the CSV and full information guest list (orders or tickets tab depending on what yo usetup) will show the Booking questions answers
P.S This option can be used as a gift aid opt-in for charitable organisations.
Event Settings
These buttons can be customized to suit your needs:
Collect address details of customers (after purchase, sends an email reminder)
When this feature is enabled, the system will ask the ticket buyer to provide their address during the booking process.
Require individual names for each ticket in an order
Activate this setting to require that each ticket has an individual full name associated with it.
Pre-fill individual holder names with the buyer name
If this feature is enabled, each ticket will automatically use the buyer's name as the default. This can save time for the buyer, especially when purchasing multiple tickets.
Collect photos of attendees
By activating this option, participants can upload a photo during the purchase. The uploaded photo will appear on the tickets.
Require attendees to upload their photos during the purchase
This feature makes it mandatory for participants to upload a photo during the booking process.