Access Codes - password or discount code for your tickets

If you’re looking to create tickets with a special offer, at a discounted price, or simply hide tickets from the general public using a password, then adding access codes to your tickets is the solution.

When you add an access code to a ticket type, the ticket will not be visible to everyone who visits your site. Only people with the code in their possession will be able to access the ticket when they enter it during purchase.

Part 1 - Hiding the Ticket Type (Event Creator/Editor)

Create an Event or click Edit if you have already created an event (in the edit section on the left side choose ''Tickets'');
Create a ticket type or find the ticket type you want to edit;
Click the Advanced settings if you are creating a ticket or edit next to the ticket type which you want to hide, then click Advanced settings;
Select Yes under "Hide ticket type unless an Access Code is entered."

Part 2 - Assigning a Code to the Ticket Type (Manage Event)

Go to the Manage section of your event;
On the left-hand side, Select Promotions & Offers then Access Codes from the list on the left;
Click the Generate access code button;
Select the ticket type which you would like this particular access code to apply, and define your code;
Add a limit if required (optional);
Click Generate.

NOTE: Setting how many tickets can be bought limits the number of tickets for which this particular code can be used in total, not how many times the code can be used. If you would like to have better limitations we recommend you use our Campaigns solution.

Giving your Ticket Buyer's a direct link to an access code

If you have an event with access codes and you want to send your ticket buyers a direct link rather than just the code, you can do so within your event's URL.

This will allow your ticket buyers to skip the "Redeem code" bit and go straight to purchasing tickets with the access code applied.

In this case, simply add /select to the end of your event URL and share that link with anyone who has an access code. This will take them directly to the Ticket Selection page, where they can enter their code.

This will look something like this:

billetto.co.uk/e/eventname-eventID/select/accesscode

Example URL:
https://billetto.co.uk/e/test-event-billetter-111111/select/

Note: For events protected by an access code, you may find that users cannot access the Ticket Selection page if all publicly available ticket types are sold out.

Alternatively, you can create a Smart Link with the access code or campaign already activated. When you share this link, ticket buyers will be taken directly to the ticket page with the access code or campaign automatically applied. Read more here Smart Links