What is refund protection, why would I need it, and how to claim it?

Refund Protection is an optional add-on that you can purchase at the checkout that provides you with the assurance that if unforeseen and unavoidable circumstances interfere with your ability to attend an event you can claim a refund. Booking Protection covers a wide range of different scenarios and could be a sensible way to protect yourself financially. 

Find out more information and how to claim the refund insurance if you can no longer attend the event: 

United Kingdom

Germany and Austria 

Norway

Sweden

Denmark

Rest of Europe

 

NOTE: Refund protection is a service of another company and Billetto or the organiser has no control over it. 

NOTE: Please refer to the refund insurance information email which was sent to you after the successful purchase of your tickets. 

In case you have any questions or cannot find the email, please refer to the resources provided above or contact Billetto customer support at support@billetto.com for directions.