E-invoicing

E-invoicing is an optional feature that allows your ticket buyers to pay by invoice using your own invoicing system.

With E-invoicing, Billetto collects the customer's information during the checkout process. You then create and send the invoice through your own invoicing system. Once you have received the payment, you approve the order in Billetto, and the tickets are automatically sent to the customer's email address.

As the payment is processed outside of Billetto, the Billetto ticketing fee and a transaction fee (1 EUR/GBP or 10 DKK/SEK/NOK per order) will be deducted from your payout.

How does it work

You can enable the E-invoicing feature on your organiser account (scroll below to see how);
The ticket buyer can now choose to pay for tickets via an invoice;
The ticket buyer fills out all the relevant information for the order. We send it to you in a confirmation email;
You can now generate an invoice using your own invoicing application and send it to the ticket buyer;
Once the invoice is paid, you may log back into Billetto and mark the corresponding invoice as Paid. This will automatically send the tickets and order confirmation to the ticket buyer. Please note that the invoices will automatically expire after 40 days.

How to enable E-invoicing

Click on Manage
Select Finance
In the submenu select Payment methods;
Pick Payment methods and then E-invoicing and slide the box at the right to blue;
(Optional) Enter your email address to get notifications when a ticket buyer has requested this payment option this is found on the same page as the enabling. Enter your email address and click Save.

How to process E-invoicing

Once you receive an invoice payment request, send an email with an invoice to the ticket buyer;
Once paid, log in to your Billetto account;
Navigate to Manage then Finance and pick payments methods;
Find the paid invoice and click the “Mark as paid” button to send the tickets to the ticket buyer.

Note: You must create an event before this feature becomes available.