How to cancel your free ticket

If you have a free ticket, you can cancel it within our interface. Log into your Billetto account (if you don't have a password, please use the reset password to create one).

Go to My tickets
Find the event you have tickets for and click More
Click on Details
Select the tickets you want with the checkbox
Then press Cancel Tickets

Please note this action is not reversible once completed and paid tickets or memberships cannot be canceled.