If you have purchased a ticket for an online event on Billetto, there are a few ways you can get access to the event stream/video link.
Please note, you have to log into your Billetto account to access the online event.
- Check your order confirmation page or order confirmation email. Usually, the organiser of the event provides the details in the order confirmation email or they might send you a follow-up email with a link to their online event. You might also want to read the event description on Billetto where an event organiser should describe how to join the event online.
- Check the "My tickets" section in Billetto. Some organisers use the Billetto-specific online event feature. If so, you will find a link to "Online event" on the card with the ticket for the event you have paid for. This link will lead you to another page with information for the online event.
If you cannot find a link or information on how to join the online event you have paid for, please contact the organiser. You can do so from the organiser profile page or by replying to the order confirmation email.