How do I view my balance and manage payouts?

The Balance and payouts page shows your earnings, payouts and outstanding balance over time. You can review figures by payment channel, view a breakdown by event and manage payout settings for earnings handled by Billetto.

Where can I find it?

1. Log in to your Billetto organiser account.
2. Go to Manage → Finance.
3. Select Balance and payouts.

All amounts displayed on the page include VAT.

Choose your viewing period

Use the controls above the charts to adjust the overview:

Control	What it does
Monthly	Groups the figures by month.
Daily	Groups the figures by day.
Historic	Selects the current month, last month, or the last 3, 6 or 12 months.
Upcoming	Extends the displayed period to the current month or the next 3, 6 or 12 months.

The selected date range appears on the right above the charts.

Total earnings

The Total earnings section shows your earnings summed across all events and payment channels for the selected period.

Earnings means your revenue minus Billetto fees.

Below the total earnings, you’ll find separate sections for each payment channel. There’s always one for your Billetto earnings. If you also take payments through Adyen, Stripe Connect or your own payment provider, their earnings are shown below it 

Understand your Billetto balance

The Billetto section shows:

Figure	Meaning
Opening balance	The balance carried forward at the beginning of the selected period.
Earnings	Your revenue minus Billetto fees in the selected period.
Payouts	What Billetto paid to your bank account in the selected period.
Balance today	The outstanding balance shown as of today.

For example, using fictional amounts:

Item	Amount
Opening balance	DKK 2,000
Earnings	DKK 10,000
Payouts	DKK 8,000
Remaining balance	DKK 4,000

Your balance carries forward between periods. It can therefore remain unchanged during a period with no new earnings or payouts.

Events with no activity in the last 12 months are treated as fully paid out. 

Read the chart

The Billetto chart shows Earnings, Payouts and Balance over time.

Hover over a point to see the figures for that period. You can also hover over the information icons beside figures and settings to read their explanations.

View the breakdown by event

Click Earnings breakdown per event, or the arrow beside it, to expand the table below a chart.

In the Billetto section, the table shows three rows for each event:

• Earnings
• Payouts
• Balance (closing)

The figures are organised by period, with a Total column on the right and an All events summary at the bottom.

The closing balance carries forward, so it may appear in later periods even when there are no new earnings or payouts.

Click the arrow again to collapse the table.

Manage payout selections

Expand Payout selections to manage when Billetto pays out your event earnings and to add payout references for bookkeeping.

These settings apply to Billetto-managed earnings only. Adyen, Stripe Connect and other payment providers manage their own payout schedules.

Default payout settings

The Default payout settings section contains:

• Default payout schedule: The payout schedule applied to your events unless you choose a different schedule for an individual event.
• Default payout reference: An account-wide reference added to every payout unless you override it for an individual event.

A payout reference can help your finance team reconcile incoming payments.

When Manual (available after event ends) is selected, payouts wait until you release them and are only available for events that have already ended.

Individual event settings

Under Event payout selections, you can review and customise settings for individual events.

Column	What it shows
Event	The event name, ID and end or completion date.
State	The event’s status, such as Live or Completed.
Total payout	What you have earned on the event so far, including VAT. This is not a final figure while the event is still selling.
Schedule	The payout schedule applied to the event.
Payout reference	The reference applied to the event. From default means it uses your default reference.

Use Search by name or ID to find an event.

Enable Overridden only to show events with settings that differ from your account defaults. Use the page numbers or navigation arrows below the list to browse additional events.

Reset all events to default

Click Reset all events to default to clear every individual event override.

All events will then follow your default payout settings.

Changing the default payout schedule or reference doesn’t change events you’ve customised. They keep their own settings until you reset them or change them individually. 

Adyen, Stripe Connect and your own gateway

Separate sections show earnings associated with other payment channels.

Section	Payout handling
Adyen	The payout schedule is managed by Adyen.
Stripe Connect	The payout schedule is managed by Stripe.
Organiser	Payments use your own gateway, with no payout via Billetto.

Expand Earnings breakdown per event in each section to review the associated event earnings.