Can I add tickets for free on my Billetto event?
Yes, Billetto has a function called "Add tickets." Also the option to Import Tickets from a spreadsheet (Read more about this option at the bottom of the page).
The Add Tickets Option
This option allows you to send free event tickets to sponsors, members, and so. These will look like regular tickets, but the price will be stated as "0 GBP" when customers receive them.
You find this function under by going to
- My events on the top bar;
- Finding your specific event and clicking Manage;
- Attendees then Manage Tickets;
- At the top of the page is the option to Add Tickets.
You then pick the ticket(s) you want to send to your customer and type in their name, email. The customer will then receive the ticket(s) in their email inbox.
Regarding Upload Tickets
To upload ticket:
- Go to My events on the top bar;
- Finding your specific event and clicking Manage;
- Attendees then Manage Tickets;
- At the top of the ticket, the list is the option to Upload Tickets.
On this page, you can upload your CSV file with a list of external tickets you want to import.
Your CSV file should have the following columns: ID, barcode, e-mail, first & last name (or full name).
If your event also has a seating layout for your venue you will be required to have a column for "seat label" (or section name, row number & seat number).
Please make sure that the filetype is encoded as UTF-8 or some none English characters will not be recognised and prevent the upload of the tickets.
No confirmation e-mail will be sent to users registered during the import. If you wish to send to the tickets, you can choose the "Resend Tickets" option. All tickets will be generated as free tickets, but you can choose which product type should be used (printed on PDF tickets)