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Account Deletion

How do I delete my Billetto account?

If you would like to delete your Billetto account, you must first log in to your account and follow the steps below.

  1. Log in to your Billetto account.
  2. Click Menu.
  3. Select Account.
  4. Scroll down to Delete Billetto Account.
  5. Enter your password to confirm the deletion.

Important information

  • You cannot delete your account if you have active tickets for upcoming events.
  • If your account is linked to Facebook or Google, you may need to create or reset a password before you can confirm the deletion of your account. You can do this here.
  • It is not possible to delete your account through the Billetto app. Please use a web browser on your computer or mobile device instead.

What happens when I delete my account?

Once you request the deletion of your account:

  • You will be automatically logged out of Billetto.
  • You will no longer be able to log in using that account.
  • The deletion process can take up to 30 days to complete.
  • You will receive an email confirmation once your account has been deleted.