Upon successfully completing a purchase, an email confirmation will automatically be sent to your email address. Your tickets will be found in a PDF file attached to this email address. To download them, simply click on the attachment, and (providing you have up-to-date PDF reading software) your tickets will be displayed.
Alternatively, can also log in to your Billetto account (On the Web or Mobile App) and click on the 'My Tickets' in the top right-hand corner of the screen
Here you will see all of the tickets you have purchased. Click ''Download'' to download your tickets.
If you still experiencing issues while downloading your tickets, then check this page here or contact Billetto at support@billetto.com