How can I control cancellation of free tickets?
As an organizer, you can now give your participants the opportunity to cancel their free tickets themselves without having to contact you first.
Manage cancellation of free tickets
- Click on My Events
- Click Manage at the desired event
- Click on Attendees
- Click on Manage all Tickets
- Go down to the bottom of the page to the box called Cancel free tickets
- Click the toggle if you want to enable/disable the option for the ticket buyers to cancel their free ticket independently and set how many hours prior to the event the tickets can be canceled.
